Betting is meant to be enjoyable — not a source of stress. At bg89, we believe every player should play responsibly and within their limits. Use our tools and guidelines to keep your experience safe and healthy.
At bg89, we understand that online betting and gaming is a favourite form of entertainment for many people. Whether you're placing a bet on a cricket match, chasing a jackpot, or enjoying the casino — it's all great fun when kept as entertainment. But when it starts becoming a habit or spirals out of control, that's when problems arise.
Responsible gambling means knowing your limits, sticking to a budget, and keeping it purely for entertainment. bg89 wants every member to stay healthy and happy — not just on the platform, but in life.
Our responsible gaming programme is no mere formality — it's a genuine commitment. We've built tools and resources that let you monitor your own betting habits and seek help whenever you need it.
Remember — playing on bg89 should always be fun. If you ever feel like the game is taking control of you, it's time to stop. On this page, we'll give you everything you need to know.
We've developed a range of effective tools to help keep your betting experience safe.
Set your own limits on how much BDT you can deposit daily, weekly, or monthly. Once a limit is in place, you won't be able to exceed it.
Decide in advance how long you'll play. Once your set time is up, bg89 will automatically log you out and encourage you to take a break.
If you feel you need a break from betting, you can exclude yourself from the platform for anywhere between 7 days and 5 years. During this period, access to your account will be fully restricted.
At regular intervals, bg89 will remind you how long you've been playing and your total winnings or losses so far. This helps you make informed decisions.
Set a loss limit in advance — once you've lost a set amount, you won't be able to place any more bets. This protects you from impulsive decisions that could lead to bigger losses.
To prevent minors from ever accessing bg89, we have password protection and parental control measures in place. Keeping your family safe is our responsibility.
Setting limits at bg89 is straightforward. In just a few steps, you can set up your responsible gaming profile.
Log in to your bg89 account and click on the profile icon.
Go to the Settings menu and select the "Responsible Gaming" option.
Deposit limit, loss limit, session time, or self-exclusion — pick whichever option works for you.
Choose daily, weekly, or monthly — pick any timeframe and set a specific amount.
Save your settings. Changes take effect immediately. Increased limits may take up to 24 hours to apply.
Seek help immediately if you notice any of the following signs:
Answer the questions below honestly. This will help you become more aware of your own gaming habits.
If you answered "Yes" to 3 or more of the questions above, please reach out to our support team. Asking for help takes courage.
Follow these simple rules and your experience at bg89 will always be an enjoyable one.
Don't think of betting as a source of income. It's entertainment — just like buying a cinema ticket, you don't expect to get your money back.
Decide how much BDT you're willing to spend per session before you start — and stop when you've reached that amount.
A bad day happens to everyone. Accept your losses and move on — the "I'll win it back" mindset is a dangerous trap.
Don't play non-stop. Step away every now and then — take a walk, chat with family.
Make decisions with a clear head. Betting under the influence of alcohol or substances significantly increases the risk of poor choices.
Betting with borrowed money or funds set aside for family needs can lead to serious financial and personal problems.
You don't have to face difficulties alone. bg89's support team and a range of assistance services are always here for you.
Our trained support team is available 24/7. Whether it's self-exclusion, setting limits, or anything else — we're always ready to help.
For any questions or requests related to responsible gambling, email us at support@bg89.bet. We'll get back to you within 48 hours.
Our full Terms & Conditions Read more and learn about responsible gaming in detail.
You may have questions about responsible gaming. Our FAQ Page — you'll find detailed answers there.
Bg89 is a place for entertainment and excitement — but always with responsibility. Join our safe environment and enjoy a healthy betting experience.